APPOINTMENT POLICIES

Scheduling an Appointment:

To schedule an appointment with Dr. Nicole Adams, please visit https://TopLineCoachingLLC.as.me/. If this is your first mental coaching session with Dr. Adams, please select https://toplinecoachingllc.as.me/mentalgame1stsession. If you have completed your first session and you are scheduling follow-up mental coaching sessions, please select https://toplinecoachingllc.as.me/mentalgameongoing. Available appointment times are listed at https://TopLineCoachingLLC.as.me/. Clients may schedule appointments up to 12 hours in advance of the appointment time.  Upon scheduling an appointment, the client will receive an email confirmation of the appointment time and video link URL to access the online meeting place. Two additional email reminders will be sent to the client at 24 hours and 2 hours before the appointment time. 

Rescheduling or Canceling an Appointment:

For any appointment listed at https://TopLineCoachingLLC.as.me/, clients may reschedule appointments up to, but no less than 12 hours in advance of the original appointment time unless otherwise agreed upon by both Top Line Coaching and the client. Clients may cancel an appointment up to, but no less than 12 hours in advance of the appointment time. Canceled appointments may be rescheduled at a later date with Top Line Coaching. A full or partial refund may be issued in certain circumstances.

Missing or Failure to Attend an Appointment:

For all appointments listed at https://TopLineCoachingLLC.as.me/, a missed appointment will be charged at full price. After a missed appointment, the client may schedule a new appointment at a future date at the full price.

Questions about Appointment Policies: 

Questions about appointment policies may be directed to Dr. Adams at nicole@toplinetexas.com.